But in Talley’s traumatic experience-and in many similar ones Fry recounts-she sees reasons for caution. No Luddite, Fry recognizes the immense benefits of relying on computers in diagnosing cancer, assessing parole risks, protecting drivers, and marketing entertainment: she hopes that society continues to find new ways to employ algorithmic servants. But precisely because that computerized identification proved erroneous-and costly and painful for Talley-Fry highlights this episode as symptomatic of a problem growing ever more inescapable in a world remade by computer algorithms. Denver police acted quickly and violently when facial-recognition software identified financial advisor Steve Talley as the perpetrator of two area bank robberies.
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